Top customer searches
Average monthly searches, India
Digital Marketing Guide
Turn local repair searches into jobs your team can deliver. Show the services and neighbourhoods you cover, explain how inspections and estimates work, and respond with a clear next step. Connect Google discovery with job qualification on WhatsApp, then use completed-work photos and relevant maintenance reminders to support repeat business.

In this guide
A plumbing enquiry, an electrical fault and a painting request need different skills and job details. Match each enquiry to a service your team actually provides, confirm the locality and establish the scope. Refer specialist work to appropriately qualified workers before confirming a visit.
Average monthly searches, India
Budget-model example: 35% of enquiries become completed paid jobs. Replace this input with your tracked conversion rate.
Confirm location and the general task, then involve an appropriately qualified worker. Do not promise an immediate fix before understanding the issue.
Clarify the enquiry without giving hazardous repair instructions. Verify qualifications and service scope before offering a visit or quotation.
Ask about the equipment and location at a practical level. Explain inspection and scheduling steps only when AC work is genuinely provided.
Explain actual installation or servicing capability. Avoid requesting camera passwords, private footage or security layouts in a general marketing chat.
Identify the surface, project size and agreed scope. Distinguish small handyman tasks from work that needs specialist trades or structural assessment.
Confirm genuine technical capability before collecting project details. Keep biometric data and sensitive access information out of promotional messaging.
Channel 1
Use your real-world business name and the mapped Handyman/Handywoman/Handyperson category. Show only genuine secondary trades. If customers are not served at your business address, follow Google’s service-area rules and hide that address. Set realistic areas you can cover; Google permits up to 20 genuine service areas.
Primary category
Additional categories
Choose categories for services your business actually provides.
Secondary categories should match work the team can actually provide. Do not create duplicate profiles for each keyword or locality.
Request honest feedback after a completed job without rewards or pressure. Resolve disputes privately using the agreed scope and job record. Never disclose a customer’s address, access codes, CCTV details or household circumstances in a public reply.
Thank you for sharing your experience. We appreciate your feedback about the agreed work and communication.
Thank you for raising this concern. Please contact us through the published channel so we can review the agreed job scope privately without sharing property details here.
Channel 2
Separate campaigns by genuine service and location, then judge them by suitable completed jobs. A cheap enquiry outside your service area or for an unsupported trade wastes both parties’ time. Do not advertise round-the-clock availability, licences or guaranteed repair outcomes unless those statements are verified. Track suitable completed jobs and collected revenue to guide your next budget decision.
Planning model with ₹10,000 monthly spend, ₹200 per enquiry and ₹1,200 collected per customer. Change the inputs to match your business.
| Conversion scenario | Cost per enquiry | Paid conversion | Gross receipts | What to measure |
|---|---|---|---|---|
| Lower conversion | ₹200 | 20% | ₹12,000 | Compare receipts with delivery costs, tax and marketing spend. |
| Base case | ₹200 | 35% | ₹21,000 | Compare receipts with delivery costs, tax and marketing spend. |
| Higher conversion | ₹200 | 50% | ₹30,000 | Compare receipts with delivery costs, tax and marketing spend. |
Channel 3
Ask for the general locality, task description and preferred time before promising a visit. Request photographs only with permission, excluding faces, personal documents and security details. Explain whether inspection is needed, how an estimate is confirmed, and which parts or specialised labour are outside scope. Route unsafe or specialist tasks to the appropriate qualified professional.
Get the customer’s consent before sending offers, respect opt-outs, and use approved WhatsApp Business templates for promotional messages.
After a completed job, offer a useful care note or a relevant maintenance reminder with permission. Property managers may prefer an agreed periodic visit schedule; households may only want one reminder. Respect opt-outs and avoid repeated blanket offers for every trade in the map.
Importance of hiring a qualified plumber for leak-free plumbing systems
Explain how to request the appropriate professional without guaranteeing a repair result.
Benefits of choosing a trained electrician for home safety
Share safe contact and escalation information, not do-it-yourself hazardous instructions.
How timely AC repair improves cooling performance
Explain appointment preparation for services actually available in your area.
Importance of routine CCTV camera service for uninterrupted monitoring
Describe the service process without collecting security credentials through chat.
Benefits of hiring painting contractors for a clean and even finish
Show real work and clarify surfaces, preparation and exclusions before a quote.
How skilled tile installers ensure durable and neat finishing
Explain assessment and scope confirmation rather than promising a universal finish.
Pick a monthly budget and your average sale or treatment value to explore the scenario.
Cost per enquiry: ₹200 · Conversion: 35%
Do not turn a map keyword into an unsupported capability claim. Electrical, gas, structural and other hazardous work may require specialist qualifications and local compliance. Confirm appropriate workers and scope before accepting a task. Avoid sharing access credentials through marketing chat, and use permission-based, factual photographs and messages.
Bring your Google profile, customer conversations and follow-ups together with Grexa.
Record serviceable enquiries, agreed inspections, confirmed scopes and completed paid jobs separately. Distinguish unsupported trades, out-of-area requests and cancellations. Use collected revenue after actual delivery, then account for labour, travel, parts and marketing costs.
OWNER VOICES
How Grexa has brought real business growth for our customers in their own words.
Start with the mapped Handyman/Handywoman/Handyperson category. Secondary trades must describe genuine capabilities and appropriately qualified services.
If customers are not served at that address, follow Google’s service-area rules and remove it from public display. Only list areas you genuinely cover.
No. Use the map to understand enquiries, then advertise only actual capabilities. Unsupported or hazardous tasks need appropriate specialists.
A general locality, task description and preferred time. Avoid identity documents, access codes, private footage and other sensitive information.
After the task and necessary inspection requirements are understood. Explain scope and exclusions clearly, and obtain agreement before adding work.
Show real completed tasks, finish details and relevant tools with customer permission. Explain what changed and keep addresses, access systems and personal documents out of the photographs.
Ask neutrally after genuine completed work, without rewards or pressure. Keep customer addresses and security details out of public replies.
Support clear business information, relevant enquiry handling and permission-based maintenance reminders. Your team remains responsible for qualified delivery and the agreed job scope.